 |
 |
|
|
Following are several resources PIDA makes available to companies in the pet industry. Click on the title of the publication for ordering information.
Customer Satisfaction Survey Program
In today's ever-changing and increasingly competitive pet products industry, it is more important than ever to measure and track how well you are servicing your retail customers. Developing and conducting a survey of this kind on your own could take weeks of your staff time and thousands of dollars in consultants' fees. Using the PIDA Customer Satisfaction Survey package is virtually effortless. As an added membership bonus, PIDA will pay one-half of the cost to conduct your survey. Pricing is based on the number of surveys conducted. See complete pricing details on the attached Survey Package Order Form. Click here for details on how to use the new PIDA Customer Satisfaction Survey. Find out today:
Advanced Inside Sales Training
PIDA Membership Roster
PROFIT Survey
Cross-Industry Compensation Survey
PIDA Members Can Now Participate in the 2010 Compensation Survey! If you’re like most distribution firms, you’re running lean these days with just enough personnel to get by. Hiring and keeping good employees is essential to the profitability of your business, especially in today’s economy. To achieve that goal, you must consider your overall employee compensation plan—not just your pay scales, but your benefits program as well—in comparison to other firms in distribution. Participating firms will receive a wealth of information covering topics such as:
The VALUE of this survey is threefold: The results help you determine where your compensation plan stands not only within the industry but also compared to other companies in distribution. The data helps PIDA respond to legislative proposals regarding government-mandated health and leave benefits for employees. And the information helps companies that must prove their compensation is “reasonable” within the constraints of the Internal Revenue Code. To guarantee complete confidentiality of your company’s data, all responses will be sent directly to and compiled by Profit Planning Group, an outside organization that specializes in survey research. Only the aggregate results of the survey will be released. To ensure a comprehensive report we need your participation. Members can also access an Excel spreadsheet version of the survey on the Profit Planning Group website at http://www.profitplanninggroup.com/pages/questpp.shtml, then select "PIDA" in the drop-down list. Be sure to send in your completed survey by March 1, 2010.
What Your Employees Don't Know About Profit Can Destroy Your Business Of greater importance, it is not a generic training program. Instead, it allows every firm to train its managers using the company's own financial results. In fact, every branch or division manager can have a program tailored to the results of the individual division. With this program every manager can take advantage of financial training at their own pace-fast, slow or in between. In addition, managers can train at home, at work or on the road. They can also train for as long as they want, for three minutes to three hours, depending upon their schedule. In short, every firm will have a program tailored to its own unique needs. Improving the Bottom Line has three modules, each about three hours in length. They are designed to help every manager gain a better understanding of critical financial issues. To obtain a free demo of Improving the Bottom Line, e-mail Profit Planning Group at: info@profitplanninggroup.com. Please set the subject line to: ITBL demo.
"The Power of D" PIDA recently introduced a new marketing program for members under the theme, The Power of D, Growth Through Distribution™. It is intended to help distributors explain to their trading partners the value that they bring to the distribution channel. PIDA Distributor members can order complimentary copies of these brochures. Each set contains the four Power of D brochures and envelopes. You are encouraged to use some or all of the brochures when communicating with your suppliers or customers. One or more of the brochures may be more appropriate than the others for particular trading partners. You decide. Here are some ideas on ways you can use these materials: Give a copy to existing suppliers when discussing your business relationship to help them understand the value you bring to the relationship. The Value and Promotion brochures are particularly helpful in this regard. Help your suppliers understand what they can do to assist you in being more efficient with the tips in the Service brochure. New vendors who are looking for distribution need the Product brochure to help them understand what they can do to make their products attractive to distributors. Use the brochures when visiting your key retail accounts. The Value brochure can help you in promoting more of your services to customers. You will discover new and innovative ways to use these materials as time goes by. Give them a try and see if they make a difference in your business relationships... Manufacturers click here for link to Power of D for Manufacturers Articles.
 
Technology is available to enable you to increase your company’s bottom line, increase margins, improve operations, and generally impact all areas of your operation in a positive fashion. You can get the most from the technology in which you invest by learning, planning, implementing, and changing. Some of the changes may make you uncomfortable. Some may challenge you do things in ways that you have never tried before. We can assure you, however, that if you put even a few of the ideas represented by the Software Guide list of features into practice, you will gain more value from both the new technology you purchase as well as your current information system. You will get more employee efficiency and will improve your company’s bottom line. Our research and years of experience have shown that most companies use only a fraction of the information resources available to them. The guide is free to PIDA members and costs $50 for non-members. To order your copy of the guide, visit www.software4distributors.com or www.software4manufacturers.com. Or contact PIDA at pida@ksgroup.org to request your copy today.
 |