Pet Industry Distributors Association
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Benefits & Services Available to PIDA Members

  1. Events
  2. Publications
  3. Legal/Government
  4. APPI Savings Solutions Program
  5. NAW Business Services
  6. NAW SmartBrief Wholesale Distribution Industry Newsfeed
  7. Customer Satisfaction Survey Program
  8. Distributor & Manufacturer Software Guides from BSW Consulting

Events

PIDA Annual Meeting & Management Conference
PIDA's Annual Meeting & Management Conference is invaluable to members in search of continuing education, networking opportunities and face-to-face contact with vendors or customers. Educational sessions run the gamut from business management to dealing with industry issues and trends.

Less formal networking opportunities present themselves during the meeting's golf and tennis tournaments, and other social events. The combination makes PIDA's Annual Meeting & Management Conference a vital part of members' business strategy.

Global Pet Expo
For nearly 20 years, PIDA hosted the Pet Exposition and Trade Show each spring. Beginning in 2005, PIDA will cosponsor the Global Pet Expo with the American Pet Product Manufacturers Association. The industry's first major trade show each year, Global Pet Expo offers exhibitors an opportunity to display their wares to major industry buyers including thousands of pet retailers. In addition to hundreds of booths featuring the latest pet products, Global Pet Expo offers seminars to help retailers boost profits, manage their businesses, comply with standards and expand their knowledge of animal care. PIDA distributor members participate at reduced rates.

PIDA Seminars
PIDA periodically produces seminars addressing areas of interest to its members. Previous topics have include warehouse management, sales, packaging, bar codes and EDI. PIDA members participate at reduced rates.

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Publications

PIDA Bulletin
PIDA's electronic newsletter keeps members in the know about association events, legal and legislative issues, and trends affecting the distribution and manufacturing industries. Available only to members, the PIDA Bulletin is rated as one of PIDA's top member services.

PROFIT Survey
The PIDA PROFIT Survey helps member distributors benchmark their financial performance against industry averages. Participating firms receive an individual critique of their operation which lays out a specific plan for improving company financial results. This opportunity is available only to PIDA members.
PIDA PROFIT Report Order Form

Cross-Industry Compensation Survey
PIDA also participates in a cross industry compensation survey that helps business owners establish a fair and adequate compensation system for employees. The survey draws data from more than 3,000 wholesale distribution firms in 25 commodity lines. This opportunity is available only to PIDA members.
Cross-Industry Compensation Survey Order Form

www.pida.org
PIDA's website, www.pida.org, provides 24-hour access to PIDA's resources. Registration information for meetings and trade shows, order forms for products and services, and live links to members' web sites are available via the World Wide Web. PIDA’s web site also serves as a tool to communicate the value of distribution to pet product manufacturers and retailers. Additional content is available for PIDA members.

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Legal/Government

PIDA Launches Consultancy Program
PIDA members now have two experienced professionals to turn to when faced with DOT regulatory concerns and OSHA inspection issues. Mike Dodd and Rick Raymer are long-time consultants and trainers in these important regulatory areas for distributors. Through exclusive agreement with PIDA, they are available to answer your questions and advise you when confronted with DOT or OSHA challenges. Following are introductions to both consultants and their field of practice.

Mike Dodd, PIDA DOT Consultant
Mike Dodd is available for free telephone consultation for any PIDA member. Call him at (573) 718-2887, or Email: MLDSafety@hotmail.com with your DOT questions. He has over 36 years of experience as a DOT loss control and compliance specialist. For PIDA, he will be focusing primarily on driver, transportation, and recordkeeping issues by providing timely answers by phone or e-mail to the membership.

For an additional fee, he is available for on-site training and audits for requesting companies, working with your company compliance person(s) to bring them into (or keep them in) compliance.

Richard G. Raymer, CSP
President: Safety Solution Partners, LLC

Rick Raymer is an authority in current safety management approaches. He has over 30 years experience leading the implementation of comprehensive health & safety management systems, OSHA regulations and enforcement, and engineering reviews – much of this experience was gained during a 30 year career with Procter & Gamble, a leader in effective safety management. Mr. Raymer will be providing PIDA members with regular insight into occupational safety issues and OSHA compliance through articles in each issue of the PIDA newsletter. In addition, he will consult with members at their facilities for a discounted rate of $1,200 per day plus travel expenses. Mr. Raymer will also offer telephone consultation for $175 per hour. Contact Rick Raymer at safetysol@yahoo.com.

Legal Advisories
PIDA's General Counsel, Keeley, Kuenn & Reid, regularly provides updates to PIDA members about issues impacting their businesses.

Public and Government Relations
PIDA contributes to the Pet Industry Joint Advisory Council to support legislative efforts on behalf of the pet industry. PIJAC assures a strong voice for the industry in the local, state and federal legislative and regulatory arenas. This is important as industry regulation increases.

PIDA's membership in the National Association of Wholesale Distributors also gives members a voice in Washington on distribution issues. PIDA members receive discounted rates on insurance, long distance service, car rentals and other products through NAW.

The Pet Care Trust, the pet industry's foundation, sponsors research on animal health issues and the human/companion animal bond. PIDA has been a principal supporter of the Trust since its founding, providing operational funding and program grants.

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APPI Savings Solutions Program

Reduce and Manage Energy Expenses with APPI
PIDA has partnered with Affiliated Power Purchasers International (APPI) to provide the Powerful Solutions Program, an exclusive member benefit that assists members in managing and reducing their energy expenses. APPI navigates the maze of energy deregulation by negotiating favorable “real-time” pricing and contract terms and conditions with competitive energy suppliers across the country. APPI provides energy procurement services with minimal time commitment and no upfront cost. Visit APPI on the web at www.appienergy.com.

For more information on APPI Programs (downloads):

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Customer Satisfaction Survey Program

PIDA distributor members now have a new tool to increase your awareness of customer satisfaction with your service. We have partnered with Industry Insights, Inc., a professional firm that collects and analyses industry statistics, to develop a Customer Satisfaction Survey that will:
  • Measure your firm's performance in terms of customer service.
  • Benchmark your performance against other PIDA members across the country.
  • Show your customers that you are concerned with, and are striving to meet their needs.

In today's ever-changing and increasingly competitive pet products industry, it is more important than ever to measure and track how well you are servicing your retail customers. Developing and conducting a survey of this kind on your own could take weeks of your staff time and thousands of dollars in consultants' fees. Using the PIDA Customer Satisfaction Survey package is virtually effortless. As an added membership bonus, PIDA will pay one-half of the cost to conduct your survey.

Pricing is based on the number of surveys conducted. See complete pricing details on the attached Survey Package Order Form.

Click here for details on how to use the new PIDA Customer Satisfaction Survey. Find out today:

  • What your customers need.
  • How well you are meeting those needs.
  • How you stack up against other distributors in meeting retailers' needs.

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2011 Distribution and Manufacturing Guides Available

The 21st Edition of the Distribution Software Guide has become the most used directory for wholesale distributors looking to replace or upgrade their existing business software. The guide provides detailed vendor information including feature matrixes for Enterprise Distribution and Complementary Solutions. In response to market demand, the 5th Edition of the Manufacturing Software Guide has been developed to meet the unique needs of the supply chain community. This guide includes detailed vendor pages, company demographics, product information, and a feature matrix.

Both Software Guides help when researching, evaluating, analyzing, and comparing software packages.

DISTRIBUTOR Guide
More than 45 endorsing trade associations, buying groups and education institutions receive complimentary copies of the guide, creating a circulation of at least 15,000 annually. The Guide has become the most used directory for wholesale distributors looking to replace or upgrade their existing business software.

MANUFACTURER Guide
The Manufacturing Software Guide is the only software selection guide specifically designed for the unique needs of the manufacturing community. The second edition will include detailed vendor pages, company demographics, product information and a feature matrix.

                         

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