Pet Industry Distributors Association
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Free Online Training
If your store sells pets or pet products, you need Pet Store Pro.
  • Improve service, sales and satisfaction
  • Provide outstanding pet care and advice
  • Help customers make the right choices
  • Increase your store's profitability
Pet Store Pro covers topics for every pet retailer - from full-line stores to specialty boutiques. Content is brand neutral. And it's FREE - no fees, no ads, no catch.

Critical Skills for Front-Line Employees

Help your team answer questions and handle issues better and faster with business basics and animal care training.
  • Customer service and sales
  • Merchandising techniques
  • Basic care for species most commonly sold in pet stores
Pet Store Pro is flexible and easy to use, alone or as part of an existing training program.
  • 24/7 Internet access
  • Printable study guides for offline use
  • All-new chapter tests with instant feedback
  • Online performance tracking
  • Certificate awarded upon successful completion

 

Retail Management Resources for Business Owners

Access specialized business resources designed to increase profitability through our partnership with The Retail Owners Institute.
  • Retail finance
  • Inventory management
  • Cash flow control
Free resources include financial benchmarks, online calculators, a retail finance tutorial and 50+ how-to articles.

 

NEW! Nutrition for Smart Pet Food Selection

Pet food is a critical item - on your shelves and to your bottom line. Pet Store Pro's fact-based, brand-neutral nutrition module will help employees determine which lines you carry are the best choice for your customers.
  • Explain pet food labels and ingredients
  • Understand major nutrients and basic nutrition
  • Identify dietary life stages and implications
  • Discuss hot topics in pet nutrition

 

Success Starts Here

Pet Store Pro is free to qualified retailers through your distributor partners and PIDA. Visit Pet Store Pro for simple, step-by-step instructions to:
  • Register your store
  • Enroll students for training
  • Access owner management resources
Get started today at Pet Store Pro. For more information, contact us at info@petstorepro.com or 443-640-1060.